Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cameron Kelly

Cameron Kelly

July 24, 2025

5  out of  5
rating by Cameron Kelly
"Fabiola was very helpful in getting my insurance set up for the new car will be going back!"
Profile photo of jeremie main

jeremie main

July 21, 2025

5  out of  5
rating by jeremie main
"Angie always helps me when I come. She is very acknowledgable and so easy to deal with and answers all my questions."
Profile photo of Christie Rangel

Christie Rangel

July 19, 2025

5  out of  5
rating by Christie Rangel
"Justin Cooks office has always given excellent service! We were so grateful to come back after 4 years somewhere else. David M was friendly, efficient, and gave us accurate information. He stayed late so my daughter and I could finish our policies after we both got off of work! He was very responsive the whole way! Thanks!!!"
We responded:
"Thanks Christie for your thoughtful review! We appreciate you very much! I am happy you chose to come back to us. Justin Cook "
Profile photo of Madeline Wood

Madeline Wood

July 16, 2025

5  out of  5
rating by Madeline Wood
"I wish I would have switched to State Farm years ago! Ben made the entire process super easy. He answered all of my questions and was excellent at communicating."
We responded:
"Thanks Madeline for your 5 star review! I am happy to hear that Ben was able to help you! Justin Cook "
Profile photo of Angie Saline

Angie Saline

July 16, 2025

5  out of  5
rating by Angie Saline
"Angie is an absolute pleasure to work with. She is consistently polite professional, and incredibly efficient. Every time I have interacted with her, she has followed through promptly. Angie is a great asset to Justin Cook's team!"
We responded:
"Thanks Angie for your 5 star review! You are absolutely right, Angie is a great asset and is also a great person! Thanks Justin Cook "
Profile photo of James McGovern

James McGovern

July 16, 2025

5  out of  5
rating by James McGovern
"Very attentive group. They handled any claim i had very well. Highly recommend them."
We responded:
"Thanks James for your 5 star review! We do try the best we can! Thanks Justin Cook "
Profile photo of Anthony Perez

Anthony Perez

July 16, 2025

5  out of  5
rating by Anthony Perez
"Angie was quick to answer my questions. Very happy that she went over my options for car rentals- while my vehicle is being repaired."
We responded:
"Thanks Anthony for your 5 star review! I am happy to hear Angie was able to assist with you with your needs! Thanks Justin Cook "
Profile photo of Darrin Clayton

Darrin Clayton

July 9, 2025

5  out of  5
rating by Darrin Clayton
"Mr. Milroy was an incredible help throughout the process of insuring my new home. He went above and beyond to answer all of my questions and address any concerns I had, always putting my family’s needs first. His professionalism, patience and dedication made the experience smooth and reassuring. I truly appreciate his support and highly recommend his services."
We responded:
"Thanks Darrin for your thoughtful and 5 star review! It is greatly appreciated! Justin Cook "
Profile photo of Dylan Long

Dylan Long

June 20, 2025

5  out of  5
rating by Dylan Long
"David was a pleasure to work with. He was very helpful and considerate"
We responded:
"Thanks Dylan for your 5 star review! It means a ton to us at the office as well as David! Justin Cook "
Profile photo of Eric Friend

Eric Friend

June 20, 2025

5  out of  5
rating by Eric Friend
"Cool people. Been going through State Farm since 1991. Really helpful. Can't see a reason to go elsewhere. So easy to deal with. If you need insurance, get a hold of Justin and his team. There is a reason I don't go elsewhere....No complaints. A rating...."
We responded:
"Hey Eric, thanks for taking the time to give us a 5 star review! It is one of the best compliments we can get! We appreciate you recommending our office for all your insurance needs! Thanks Justin Cook "
Profile photo of Andrew Kunkle

Andrew Kunkle

June 19, 2025

5  out of  5
rating by Andrew Kunkle
"Extremely happy to have done business with State Farm, they saved me a ton"
We responded:
"Thanks Andrew! Buddy and I appreciate your review and kind comments!"
Profile photo of Tiffany Danielle Tabb

Tiffany Danielle Tabb

June 19, 2025

5  out of  5
rating by Tiffany Danielle Tabb
"I worked with Benjamin. He was very easy to work with, even if he doesn't have legs like Nick Bosa. Highly recommend!!!"
We responded:
"Thanks Tiffany for your 5 star review! Justin Cook "
Profile photo of Randy Bryan

Randy Bryan

June 19, 2025

5  out of  5
rating by Randy Bryan
"Have been very happy with coverage and premium costs since switching to Justin's office, via agent David Milroy. Then I just finished having a deer hit claim that never is fun BUT their office made it as pain free as could be imagined. Had some rental car hurdles, of my own doing, due to a pre scheduled vacation but Fabiola saved the day a couple times to help me through the changes in location I had on my travel itinerary. Exceptional service all around."
We responded:
"Thanks Randy, we appreciate your feedback and your 5 star review! It is greatly appreciated! David is a great guy and we are blessed to have him on our team! Thanks Justin Cook "
Profile photo of Kelly Hughes

Kelly Hughes

June 18, 2025

5  out of  5
rating by Kelly Hughes
"We were very satisfied with the plan we got and the agent ben was very helpful, an very professional an great communication skills great work ethic would recommend this company an agent to anyone ."
We responded:
"Thanks Kelly for your 5 star review! I am happy to hear that Ben was able to take great care of your needs! Justin Cook"
Profile photo of summer lees

summer lees

June 17, 2025

5  out of  5
rating by summer lees
"I called and spoke with David about getting insurance for my car. David was friendly, professional, and made it the quickest, easiest phone call! It took less than 20 minutes and he had everything set up and ready to go! Highly recommend!"
We responded:
"Thanks Summer! Your 5 star review is one of the best compliments we can get! Thanks for sharing your experience! Justin Cook "
Profile photo of Amber Shawler

Amber Shawler

June 13, 2025

5  out of  5
rating by Amber Shawler
"I would most definitely recommend Justin Cook State Farm’s office! I’ve been working with Angie in that office and she’s been amazing! She is very helpful, answers all my questions, and responds very quick!"
We responded:
"Thanks Amber, we appreciate you taking time to give us a 5 star review! Angie is one of the best in the business, no one cares more about their clients than Angie! Justin Cook "
Profile photo of Cari MacGregor

Cari MacGregor

June 3, 2025

5  out of  5
rating by Cari MacGregor
"David made making my policy changes easy peasy, and he was polite and down to earth! Great service and great insurance company!"
We responded:
"Thanks Cari for your 5 star review! We appreciate it and I am happy to hear that David took great care of you! Justin Cook "
Profile photo of Alison Hamilton

Alison Hamilton

May 31, 2025

5  out of  5
rating by Alison Hamilton
"Hands down best insurance agent!"
We responded:
"Thanks Alison for your 5 star review! It is very much appreciated! Justin Cook "
Profile photo of Thomas Fussell

Thomas Fussell

May 30, 2025

5  out of  5
rating by Thomas Fussell
"Personable, honest and helpful."
We responded:
"Thanks Thomas for your 5 star review!! We appreciate you! Justin Cook "
Profile photo of Lynn Young

Lynn Young

May 29, 2025

5  out of  5
rating by Lynn Young
"Angie is great!…. She went over my policies that I was concerned with … she was very supportive and knowledgeable… I left feeling very good and safe in my choices and knowing State Farm has met my needs"
We responded:
"Thanks Lynn for your 5 star review and your feedback about Angie! I am blessed to have Angie on our team! Thanks Justin Cook "
Profile photo of Carley Hinton

Carley Hinton

May 28, 2025

5  out of  5
rating by Carley Hinton
"David Milroy, the agent that help us, did a very good job in explaining everything step by step with us, answered questions we had, and was very respectful and polite. Highly recommend!"
We responded:
"Thanks for your 5 star review Carley! I am happy to hear that David took great care of you! Justin Cook "
Profile photo of Kaylin Parrish

Kaylin Parrish

May 28, 2025

5  out of  5
rating by Kaylin Parrish
"David was incredibly helpful with setting up my life insurance—he made the whole process simple and stress-free. He was easy to work with, very personable, and made me feel comfortable every step of the way. Highly recommend!"
We responded:
"Thanks Kaylin for your 5 star review! We appreciate it very much and I am happy to hear that David was able to make it easy and protect your life. Thanks again! Justin Cook "
Profile photo of Robert Murray

Robert Murray

May 28, 2025

5  out of  5
rating by Robert Murray
"David Milroy was incredibly helpful in working with me on both my home and auto insurance and getting me the coverage I needed at a much better price than I had before. He was very easy to work with and the process was very painless. I would definitely recommend David to anyone."
We responded:
"Thanks Robert for your 5 star review! I am happy to hear David made it easy for you to switch to us! Thank You. Justin Cook"
Profile photo of Jenny Babcock

Jenny Babcock

May 17, 2025

5  out of  5
rating by Jenny Babcock
"Justin cook state farm agency is hands down the best in all the Illinois county's whole state of Illinois. The lady you 1st meet when you walk in the door is the sweetest lady she made me feel right at home."
We responded:
"Jenny, thanks for your 5 star review! It is the best compliment we can get! We appreciate you. Justin Cook "
Profile photo of Nancy Kleiner

Nancy Kleiner

May 12, 2025

5  out of  5
rating by Nancy Kleiner
"Car ins. Lowered. Great office assistance."
We responded:
"Nancy, thanks for your 5 star review! Thank You for your feedback! Justin Cook "